Orleans: (613) 830-3300
Mon-Sat 9:00am – 6:00pm
Ottawa Family Dental Clinic
A Dental Clinic That Feels Like HomeOne of the few Ottawa family dentists who puts people before appointments. No matter where you're from.
It's Never Been About Volume, It's Always Been About People
Healthy smiles are our priority, not high patient volumes. We take time with every patient, stay late when needed, and never rush your care.
That's not a policy. It's just how we think dental care should work.
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We Speak Your Language: Our team speaks English, French, and Arabic. Whatever your background, you'll always know exactly what's happening.
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Built For Families: Whether you're coming in for yourself or bringing the kids, our team is here to inform and make every visit feel welcoming.
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Gentle Care: We use the latest techniques specifically to keep things from becoming uncomfortable. For us, less pain is the standard.
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Spotlessly Clean: Your safety is never an afterthought. We expect rigorous sterilization and cleanliness standards on every visit, for every patient.
- 500+ Verified 5 Star Reviews
- 97.5% Customer Satisfaction Rate
Everything Your Smile Needs, All in One Place
From your first cleaning to veneers, Invisalign, and everything in between — we handle it all.
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Children’s Dentistry
Pediatric Dentistry – Caring for little smiles from birth to adolescence. We make your kids feel comfortable with dentist!
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Dental Hygiene
Preventive care is the best care. Fluoride treatments, polishing, and flossing help keep your smile bright, clean, and looking its best.
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Root Canal
When infection spreads deep into the tooth past the enamel, a root canal removes the infected tissue from inside while keeping the tooth intact.
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Crowns
Crowns restore damaged or weakened teeth, protecting them and improving your smile’s appearance and function.
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Dentures
Dentures are a reliable, affordable solution for missing teeth, giving you both function and a beautiful appearance.
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Dental Veneers
Transform your smile with thin, custom coverings that improve the color, shape, and alignment of your teeth.
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Invisalign
Straighten your teeth discreetly and comfortably with clear, removable aligners that fit your lifestyle and gradually transform your smile.
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Teeth Whitening
Remove stubborn stains and reveal a brighter, healthier-looking smile with our professional whitening solutions.
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Looking For A Dentist Who Cares For More Than Just Your Teeth?
We'd love to welcome you. Inova is currently accepting new patients at our Orleans and Bank St. locations. Whether it's your very first visit or your tenth, we'd be happy to see you. Drop by and say hello.
Schedule A VisitMaking Your Dental Trip Suck A Little Less
Let’s be honest, going to the dentist isn’t exactly fun. We get it, having someone digging around in your mouth straight up sucks, so we do our best to make the experience a little less uncomfortable.
We treat people like people, that means honest answers, no unnecessary procedures, and actually listening to your concerns. You use your teeth every single day, so it’s important to us that we get it right the first time. Every time.
Dental care should feel personal, comfortable, and supportive from start to finish. Because you're more than a rushed in-and-out appointment.
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Dentistry Without The Paperwork
Between school, work, and everything else, the last thing you need is fighting with insurance paperwork. We work directly with your provider and can help you apply for CDCP, so you just show up and we handle the rest.
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No Unnecessary Treatments
When it comes to your family's health, trust matters. We take the time to explain exactly what's going on, why it matters, and what your options are so you always leave feeling informed, not pressured.
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Modern Technology
Modern technology means faster appointments, less discomfort, and fewer surprises. From 3D scanning to water cleaning, we use the best tools available because you (and your kids) deserve a quality dental experience.
Canadian Dental Care Plan (CDCP)
The Government of Canada created the CDCP to help make dental care more accessible and affordable for Canadians. The program provides comprehensive dental coverage to eligible residents who previously had little to no access to dental insurance. See if you qualify:
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Canadian Resident: You are a Canadian resident. This is for tax purposes.
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Tax Return: You have filed a tax return in the previous year.
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No Private Access: Have no private access to dental issuance. Typically, paid through employee benefits.
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Income Level: Your adjusted family income is under $90,000 per year.
Canadians are covered under CDCP
Direct Billing To Your Insurance Provider
We handle the insurance so you don't have to. Direct billing means no paperwork, no chasing reimbursements just show up and we take care of the rest.
Providers We Work With
Common Questions Patients Have Before Visiting
Have questions about your visit? Well we’ve got the answers.
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Is there parking available?
Yes, free parking is available at both locations.
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How long does a typical appointment take?
A routine cleaning and checkup usually takes about an hour. Longer treatments will vary depending on what's involved — we'll always give you a realistic time estimate when you book so you can plan your day accordingly.
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How do I transfer my dental records from my previous dentist?
Just let us know at booking and we'll take care of it. We'll contact your previous provider directly to request your records so you don't have to chase anything down yourself.
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Do you see walk-in patients?
Call ahead if you can — it helps us make sure we have time set aside for you. That said, if you're in pain or dealing with an emergency, call us and we'll do our best to get you in the same day.
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Can I request a specific dentist or hygienist?
Absolutely. If you have a preferred provider at either location just let us know when booking and we'll do our best to accommodate you.
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What if my CDCP application is still being processed?
If your application is pending we may still be able to see you depending on the treatment needed. Call us and we'll figure out the best path forward together.
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Does CDCP cover Invisalign or braces?
No. Orthodontic treatments like Invisalign and braces are not covered under CDCP. These are considered cosmetic and fall outside the scope of the plan.
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How often can I use my CDCP benefits?
CDCP benefits reset annually. Certain services have frequency limits — for example cleanings are typically covered once or twice per year depending on your plan. We'll help you understand what's available at your appointment.
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Does CDCP require preauthorization for certain treatments?
Yes. Some treatments including certain crowns, root canal retreatments, and surgical procedures require preauthorization from Sun Life before we can proceed. We'll handle that process on your behalf and let you know if it applies to your treatment.
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What if I'm not sure whether I qualify for CDCP?
Call us or come in. We deal with CDCP regularly and can help you figure out whether you're likely eligible before you even book an appointment. It's worth checking — a lot of people who qualify don't realise it.
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How do I know which location I'm booking at?
Each location has its own icon to help you tell them apart. Our Bank St. location uses a Moth icon and our Orleans location uses a Butterfly icon. Make sure you confirm which location you're booking at before finalizing your appointment.
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Do I need to bring anything?
If you have dental insurance, bring your insurance card or plan details. If you have existing dental records or X-rays from a previous dentist, those are helpful but not required.
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How often should I come in for a checkup?
Most patients benefit from a checkup and cleaning every 4-6 months. Depending on your oral health needs, your dentist may recommend a different schedule — we'll let you know what's right for you.
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How far in advance do I need to book?
It varies depending on availability, but we recommend calling ahead to secure a time that works for you. For urgent dental concerns, let us know and we'll do our best to see you promptly.
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Can I book for my whole family at once?
Absolutely. We're a family dental clinic and welcome patients of all ages, from young children to adults. Just let us know when booking and we'll do our best to schedule everyone together.
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What's the right way to brush my teeth?
Hold your brush at a 45 degree angle to your gums and use gentle circular motions. Avoid scrubbing back and forth aggressively — it wears down enamel and irritates gums over time. Think gentle and thorough, not fast and hard.
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How often should I floss?
Once a day. Flossing removes plaque and food from between teeth where your brush can't reach. Skipping it means roughly 35 percent of each tooth's surface never gets cleaned.
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How do I know if I have a cavity?
Sometimes you won't, cavities don't always cause pain until they're more advanced, which is one of the main reasons regular checkups matter. Sensitivity to hot, cold, or sweet foods and visible dark spots are signs worth getting checked.
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Can stress affect my oral health?
More than most people realise. Stress is a leading cause of teeth grinding, jaw clenching, and canker sores. It can also weaken your immune system making you more susceptible to gum disease. If you're going through a stressful period it's worth mentioning.
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What is enamel and how do I protect it?
Enamel is the hard outer layer of your tooth. Once it's gone it doesn't grow back, which makes protecting it important. Limit acidic food and drinks, avoid brushing immediately after eating acidic things, use a fluoride toothpaste, and don't use your teeth as tools.
Didn’t See Your Question?
We're here to help! Our friendly team at Inova Dental is ready to answer any additional questions you may have about our services or your dental care.
Why Ottawa Patients Have Trusted Inova Dental For Over 15 Years
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Every time I go to Inova Dental, I am always greeted with a friendly smile and the team always makes me feel at ease. Procedures are explained throughly and all my questions were answered. The staff ate extremely polite and attentive as well as gentle while performing procedures. What I like the most is the direct billing to your insurance, they take care of all the paperwork and relieve that stress for you. Abby is amazing she always takes the best care of my teeth, she always makes sure that everything is covered in my insurance beforehand eliminating any surprises of extra expenses at the end of the visit. 5 star service!
Asha Local Guide Level 3 -
As someone who has severe anxiety and needing a lot of work on my teeth due to illness, I couldn't have found a better place than Inova. The staff are all extremely friendly and understanding of my situation and have been working with me since day one making sure that I am comfortable at all times. The hygienists are extremely compassionate and on the ball, making sure that the dentist is aware when I need a second to breathe and work through the anxiety.The level of patience and empathy that Dr. Louis displays is exceptional and someone I would recommend to anyone who has dental anxiety. He listens to his patients. Thanks to Inova Dental.
Sterling Frog Local Guide Level 2 -
We had an excellent experience at inova dental clinic! The service is top-notch — they’re always on time, very organized, and the staff is wonderful. Everyone is professional and welcoming, especially Sarah. She’s incredibly patient and super friendly with my father, and she truly knows how to deal with all people. Her kindness and warm attitude make every visit so much easier and more comfortable. All my appointments have been perfectly on schedule, and the whole team deserves recognition for their great work. Highly recommend this clinic to anyone looking for outstanding dental care
A Akeela Local Guide Level 4 -
My daughter recommended Inova Dental to me. I am so glad she did!! Abrar is AMAZING!!! She is an Angel. She is kind, understanding, sympathetic and will everything she possibly can to work with Dr Louis and the patient to work out an affordable treatment plan. They held my $1000 deposit for almost a year, and it was still there!!!!! No one is that honest anymore, but Abrar & Dr Louis and their AMAZING staff!! I will be forever grateful!
Ashleigh-Hope Morgan Local Guide Level 5 -
This was my first time at this place, and it was a great experience. They were welcoming and professional. Dee and Abby were amazing both in professionalism and in character during the cleaning process. Dee was also quite friendly and easy to talk to. Hope to see you again in six months.
Dave Leblanc Local Guide Level 2 -
I had a great experience at Inova Dental Clinic! I went for a cleaning and full dental X-rays, and everything was done very professionally. The staff were friendly, gentle, and made me feel completely comfortable. The clinic is clean, modern, and well-organized. Thank you to the Inova team for the excellent care — I highly recommend them!
Ahed Waked Local Guide Level 4 -
I had an amazing experience at Inova Dental on Bank Street! The service was outstanding everything went so smoothly and quickly. Dr. Abrar and Hassan are both very professional, caring, and make you feel completely at ease during the visit. A big thank-you to the wonderful dental assistant Maryam, whose smile and kindness made the whole experience even better. The team here truly goes above and beyond for their patients. Highly recommended for anyone looking for excellent, fast, and friendly dental care!
Sagda Elnihum Local Guide Level 3 -
This was the best dental experience I had. The dental assistant Petra was so friendly and welcoming, she explained everything they’re going to do. Abby, the hygienist, was genuine and professional. She did a great job cleaning my teeth. I have a trip in a week and I wanted to get another teeth whitening session and a filling done before I leave. She was so accommodating and was willing to open the clinic early or stay after closing hours to work around my work schedule. Absolutely recommend this clinic.
Sara Local Guide Level 4 -
Had an incredible experience at Inova Dental. I had an emergency and spoke with Dr. Abby, who told me to come in even though they were about to close. They kept the clinic open past closing just for me, despite me never having been a patient before. Dr. Louis took great care of me and fixed me up the same day. I wasn’t a patient before, but I’ll definitely be one from now on. Huge thanks to Inova Dental!
Heemel Saha Local Guide Level 4
Our Ottawa Dental Clinic Locations
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Orleans, Ottawa
4025 Innes Road, Orleans, ON K1C 1T1 (613) 830-3300 [email protected] Mon-Sat 9A.M-6P.M Get Directions -
Bank Street, Ottawa
1405 Bank Street, Ottawa, ON K1H 8N1 (613) 733-8000 [email protected] Mon-Sat 9A.M-6P.M Get Directions
